Privacy Policy
Effective Date: 7 Jan 2026
Your privacy is important to us. This policy outlines how Jam Jar collects, uses, and protects your information.
1. Who We Are
Jam Jar is a digital practice journal operated by:
Daniel Molloy
Sole Trader, Australia
Contact: contact@teammango.tech
Jam Jar is operated in accordance with the Australian Privacy Act 1988 (Cth).
2. Information We Collect
We collect:
- Your email address and name when you register
- Practice data you enter, including practice-related text entries and audio recordings
- Technical information such as browser type, device, and IP address
- (If you consent) anonymised usage analytics through Google Analytics
We only collect personal information that is reasonably necessary to provide and improve the Jam Jar service.
3. How We Use Your Information
We use your information to:
- Provide and improve the Jam Jar service
- Secure your account and personal data
- Contact you about updates or issues (only if necessary)
We do not sell or share your data with third parties for advertising.
4. Audio Recordings
You may upload audio recordings. These are private to your account unless you explicitly share them. Files are stored securely using Amazon Web Services (AWS S3).
5. Data Storage
Your data is hosted securely using cloud infrastructure provided by Amazon Web Services (AWS). Data may be stored in Australia, the United Kingdom, the European Union, or other jurisdictions where AWS operates. Where personal information is stored overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.
We take reasonable steps to protect your data, but no system is entirely free of risk.
6. Your Rights
Under the Australian Privacy Act 1988 (Cth), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Make a complaint about how we handle your personal information
- Request deletion of your account and associated personal information, subject to legal or operational requirements
We will respond to access or correction requests within a reasonable timeframe.
To exercise these rights or make a privacy complaint, contact us at contact@teammango.tech.
6.1 Privacy Complaints
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: oaic.gov.au
7. Cookies
We use essential cookies for authentication and session management. With your consent, we also use Google Analytics to understand how users interact with the site. Analytics cookies are only loaded after you give explicit consent through our cookie banner.
You can withdraw or change your cookie consent at any time.
8. Changes to This Policy
We may update this Privacy Policy. We will notify users of major changes via email or a banner on the site.
If you have questions or requests regarding your data, email contact@teammango.tech.